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We collected over 1,000 points of data on two dozen student loan refinancing lenders to determine which are the best overall, and which are the best for specific needs. Here’s how the process works:
Below are the weightings assigned to each general category for the best student loan refinancing lenders — which is made up of individual criteria in that category.
How borrowers are allowed to repay their loan
We considered features like the number of available repayment plans, applicable repayment fees or discounts, and hardship options if borrowers have trouble paying back their loans. Lenders that offered more repayment plans, charged fewer fees, and had more generous hardship options scored highest.
Why it matters to the borrower
Many borrowers repay their student loans over 10 years or more. Working with a lender that offers more flexibility can lead to an easier repayment process.
Who can qualify for a loan
We considered state availability, as well as how transparent a lender’s credit requirements are, its cosigner release policies, and available prequalification tools. Lenders that offered a way to prequalify, had more relaxed cosigner release policies, and are available in all 50 states scored highest in this category.
Why it matters to the borrower
Your own criteria, such as credit score, the state you live in, and your income, dictate which loans you’re eligible for. Understanding lender eligibility requirements can help you narrow down which loans you should apply for.
The APR range available from each lender
We compared each lender’s annual percentage rate (APR) range, which accounts for the interest rate charged plus upfront fees, like origination fees. The lenders with the lowest-available APRs scored the highest in this category.
Why it matters to the borrower
The lower the APR, the less you’ll pay to borrow money. It’s important to compare minimum APRs between lenders if you have good or excellent credit. If you have poor or fair credit, it’s important to consider the lenders’ maximum APRs.
Repayment periods and loan amounts
We compared the maximum repayment period available from each lender, as well as the maximum and minimum loan amounts available. The lenders with the longest available repayment periods tended to score highest in this category. The lenders with the largest available loan amounts also did well. Lender scores were dinged if their minimum loan amounts were relatively high.
Why it matters to the borrower
A loan’s repayment period affects your monthly payment, your APR, and how much you’ll pay in interest over the life of the loan. A longer repayment period can make a student loan more affordable on a monthly basis, but borrowers will also pay more in interest over the life of the loan. Lenders that offer a wide range of loan amounts are suitable for a wider range of borrowers.
Customer service accessibility and website ease of use
We considered features like whether live chat is available on the lender’s site, if you can contact customer support on weekends, and how useful the lender’s online FAQ section is.
Why it matters to the borrower
Lenders should make it easy to get answers about your existing loan or a potential loan. Efficient customer service can make it simpler to manage your loans and get out of debt.