Best overall
SoFi
4.9
Credible Rating
Pros and cons
More details
Who are SoFi personal loans best for?
Best for substantial loans
You can borrow up to $100,000 with a SoFi personal loan (or as little as $5,000), making this lender ideal for funding big-ticket purchases, debt consolidation and more.
You can also choose repayment terms ranging from two to seven years, allowing for the possibility of smaller monthly payments than lenders that only offer terms up to five years. With no required origination fees or late fees, SoFi further lowers borrowing costs.
Good to know:
With SoFi, you can choose to pay an upfront origination fee to lower your interest rate or not pay a fee to maximize your loan amount. You’ll have this choice after you’re pre-approved, with all of your potential terms with fees up to 7% presented.
Great for customer service
There are many ways to contact the lender’s customer support. Virtual-assistant chat is available 24/7, and you can reach a live agent by online chat or phone for extended business hours seven days a week.
Agents are available Monday through Thursday from 5 a.m. to 7 p.m PT, and Friday through Sunday from 5 a.m. to 5 p.m. PT. To access chat, however, you’ll need to have or create an account with the lender.
Users on Trustpilot, a third-party customer review platform, give the lender an average rating of 4.5 out of 5 stars. The SoFi mobile app also has a rating of 4.8 out of 5 stars on the Apple App Store and 3.8 out of 5 stars on Google Play for Android devices.
“I contacted SoFi’s personal loan phone support team with a question about the lender’s optional origination fees, and I was connected with a representative in less than one minute. They were friendly and knowledgeable about the topic, providing a clear answer with a few examples to illustrate. It was one of the better (and faster) customer service experiences I’ve had.” – Lauren Graves, Editor, Personal Loans
Pros and cons of SoFi personal loans
Pros
- High maximum loan amount
- Same-day funding available
- Wide range of repayment terms
- Autopay and direct deposit discounts
- Co-applicants allowed
- No late fees
Cons
- High minimum loan amount
- May be able to find lower rates elsewhere
- No cosigner option
- May need good credit to qualify
How to qualify for a SoFi personal loan
Credit score and financial history
SoFi doesn’t share credit score requirements for personal loans in its loan marketing materials.
However, a call to customer service suggested a minimum credit score requirement of 680, though the lender might require scores of at least 720 depending on which channel you use to apply. SoFi doesn’t disclose a particular debt-to-income ratio (DTI) requirement, either.
Good to know:
Typically, personal loan lenders prefer DTIs under 36%.
Your DTI measures the amount of income you have tied up in debt repayment. You can calculate your DTI by adding up your monthly minimum debt repayments, dividing this total by your gross monthly income, and multiplying by 100 to get a percentage. You can also use a calculator like the one below.
Income and employment
To qualify for a SoFi personal loan, you must meet at least one of the following requirements:
- You’re employed (full-time job).
- You have income from other sources (such as self-employed earnings).
- You have an employment offer that starts within 90 days.
SoFi doesn’t disclose minimum annual income requirements or a minimum number of years applicants must be employed to be eligible for a loan, but the lender does take your monthly income relative to your expenses and your career experience into account when reviewing your application.
SoFi personal loan purposes
SoFi personal loans can be used for a wide range of purposes. Some common personal loan uses include:
- Debt consolidation
- Home improvement
- Medical expenses
- Vacation expenses
- Moving expenses
- Wedding expenses
- Family planning (such as adoption or IVF treatment)
- Car repairs
- Funeral expenses
SoFi loans made through Credible can only be used for debt consolidation and credit card refinancing.
Related: What Are Personal Loans Used For?
What you can’t use a SoFi loan for
There are a few expenses and activities you can’t fund with a SoFi personal loan:
- Real estate purchases
- Business expenses
- Securities purchases and investments
- Post-secondary education
- Short-term bridge financing
Related: What Can't You Use a Personal Loan For?
SoFi personal loan fees and penalties
Loan origination fees
0% to 7% for SoFi personal loans
Personal loan origination fees are an upfront fee personal loan lenders often charge to cover the administrative costs of processing a loan and to hedge against early repayment. SoFi doesn’t require you to pay origination fees, but you can choose to do so to lower your interest rate.
Your APR, which accounts for the interest rate and upfront fees, may not change if you opt to pay an origination fee. Because fees are deducted from loan proceeds, the loan you receive will be smaller.
Other fees
Along with most lenders, SoFi doesn’t charge prepayment penalties, meaning you can pay off your personal loan early without additional fees. SoFi doesn’t charge late fees, either.
However, missing payments or making partial payments will result in paying more interest, leading to a higher loan cost overall.
Falling behind on payments could also result in defaulting on your personal loan, which would hurt your credit score and make it harder and more costly to borrow in the future.
How SoFi compares to other lenders
Credible rating
Credible rating
Credible rating
How to contact SoFi
To contact SoFi, you can use one of the following customer service channels:
- Phone: Call 855-456-7634 for help with questions and issues related to SoFi personal loans. Specialists operate this phone line between 5 a.m. and 7 p.m. PT Monday through Thursday and between 5 a.m. and 5 p.m. PT Friday through Sunday.
- Email: Send loan-specific inquiries to [email protected].
- Live chat: Chat with an automated assistant 24/7 using the live chat feature built into SoFi’s online platform and mobile app. Using live chat, you may also be transferred to human representatives during regular business hours.
- Social media: Post a question about SoFi on X (formerly Twitter) using the handle @SoFiSupport. Do not disclose any personal information or account details using this support method.
About SoFi
SoFi (Social Finance, Inc.) was founded in 2011. In 2012, it became the first company to refinance private and federal student loans, and it began offering personal loans in 2015. Today, SoFi has nearly 9 million customers and offers a wide range of financial products and services, including loans, mortgages, investing, insurance, banking, and credit cards.
SoFi’s bank accounts are issued directly through SoFi Bank, a division of SoFi Securities, LLC, and federally insured up to standard limits by the Federal Deposit Insurance Corporation or FDIC (FDIC Certificate: 26881). Investment advisory services are provided by SoFi Wealth, an SEC-registered advisor (CIK: 1472443), and loans are originated by or in partnership with SoFi Lending Corp. (NMLS: 1121636).
Rating SoFi personal loans
Credible evaluated personal loan lenders based on factors such as customer experience, minimum fixed rate, maximum loan amount, funding time, loan terms and fees. Credible’s team of experts gathered information from each lender’s website, customer service department, in-house resources and via email support. Each data point was verified to make sure it was accurate at the time of publication.
Learn more about how Credible rates lenders by exploring our Personal Loans Lender Rating Methodology.
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